Guest-facing spaces
Identify rooms, lobbies, dining areas and washrooms. Record occupancy, privacy and permitted service times.
For hotels and restaurants
Facility Services for Hotels and Restaurants in Saudi Arabia
PAC helps hotel operators, restaurant managers and facility teams define kitchen, AC, water, cleaning and pest work around guest occupancy and food-service hours. Set the service boundaries for front-of-house, back-of-house and shared building systems before work is scheduled.
✓Guest-facing spaces✓Kitchen access windows✓Written scope
Corporate office and business center services
Property context
One property. Different operating zones.
Guest rooms, dining areas, production kitchens and plant spaces do not share the same access rules. Name each area and its operating window before proposing work.
For mixed-use properties, distinguish hotel-managed spaces, restaurant tenancies and landlord-controlled systems.
What PAC should review
Plan care around the spaces and systems you operate.
A useful hospitality scope records occupancy patterns, kitchen service periods and the assets behind each zone.
Commercial kitchens
Map hoods, exhaust routes, grease traps, equipment and shutdown windows by kitchen or restaurant unit.
Building systems
List AC units, water tanks and accessible plant areas. Name the operator responsible for each asset.
Written service scope
Record the site, included zones, tasks, visit pattern, access rules, documentation and exclusions.
For mixed-use properties, distinguish hotel-managed spaces, restaurant tenancies and landlord-controlled systems.
Relevant PAC services
Choose the work that fits your property.
These PAC categories can be scoped separately or considered together after the hotel, restaurant and building responsibilities are reviewed.
01 / KITCHEN EXHAUST
Kitchen Care
Identify hoods, exhaust ducts, fans and grease handling points. Specify each component in the work order; hood cleaning does not automatically include the full exhaust route.
02 / COOLING ASSETS
AC Care
Review AC equipment serving rooms, dining spaces and kitchen-adjacent areas. Confirm unit types, accessible components and suitable service windows.
03 / STORED WATER
Water Care
Review tank access, capacity and prior service information. Define tank cleaning separately from any testing or pipeline work.
04 / INTERIORS
Deep Care
Define specialist cleaning for lobbies, dining floors and back-of-house surfaces according to material, area use and access.
05 / PEST ACTIVITY
Pest Care
Share sightings, affected zones and previous treatment details. Kitchen, waste and guest areas may require different access arrangements.
06 / PROPERTY PACKAGE
Service Packages
Discuss a hospitality package for named areas and services. The proposal should list every included task and frequency rather than assume a standard bundle.
PAC's assessment approach
Map the property before setting the service scope.
The assessment should show where work is needed, who controls access and which operating periods must be protected.
1
Separate guest rooms, reception, dining, commercial kitchens, waste areas and plant rooms.
2
Record occupancy patterns, meal-service peaks, kitchen shutdown times and approval contacts.
3
Review available equipment lists, hood and exhaust plans, tank records and prior pest reports.
4
Separate a specific cleaning task from services that may need a planned visit pattern.
Site assessment briefHotel / restaurant
A useful enquiry names the zones and their operating windows.
Send the city, property type, number of rooms or outlets, kitchen count, main concerns and access restrictions. PAC can then determine what should be inspected or clarified before a quote.
Room occupancyRestaurant hoursHood inventoryExhaust accessTank recordsPest history
The proposal should list assumptions, included tasks and exclusions.
Service process
From the first site brief to an agreed plan.
Each step helps the property team check the scope before work begins.
Share property details
Provide locations, room or outlet counts, kitchens, operating hours and the issue to review.
Assess zones and assets
Identify hoods, exhaust routes, AC equipment, tanks, floors and reported pest locations.
Confirm written scope
Agree on included components, areas, tasks, visit frequency, records and exclusions.
Set service windows
Plan visits around guest occupancy and food-service activity, subject to access and availability.
Review follow-up needs
Use agreed findings and completion notes to discuss later tasks or a repeat visit pattern.
Service options
One-time work or a recurring contract?
A single task and a recurring arrangement both need a clear scope for each hotel, restaurant or outlet.
| Planning point | One-time work | Recurring contract |
|---|---|---|
| Scope | A named hood, area, asset or task at one site. | Named services, properties, kitchens and assets across visits. |
| Timing | One agreed shutdown or access window. | Visit pattern aligned with agreed operating windows. |
| Records | Findings or completion notes if included in the work order. | Records and review intervals stated in the agreement. |
| Exclusions | Unquoted components, areas and follow-up work. | Unlisted outlets, assets, parts or call-outs unless added. |
Ask PAC to confirm the areas, frequency, documentation and any response terms in the written proposal. Explore PAC Service Contracts ↗
Saudi Arabia coverage
Enquiries across the Kingdom. Offices in Riyadh and Jeddah.
PAC accepts commercial enquiries across Saudi Arabia. Service availability, site visits and the final scope depend on the city and requested work.
Discuss your locationRiyadh
3688 Khurais Branch Road, Al Rawdah, 13211, RiyadhOpen locationJeddah
Abdulmalik Bin Zahir Street, Al Safa Dist. 23451, JeddahOpen locationTell PAC about your hotel or restaurant.
Share the property type, locations, zones, operating hours and services you want reviewed.
Riyadh Office address
3688 Khurais Branch Road, Al Rawdah, 13211, Riyadh
Jeddah Office address
Abdulmalik Bin Zahir Street, Al Safa Dist. 23451, Jeddah
Mail Address
info@pac.com.sa
Opening Time
07.00 am - 12.00 am
Request a Site Assessment
Plan the next step
Start with a property brief.
PAC can review the guest, dining and kitchen zones you manage, then confirm a suitable assessment path.
Frequently asked questions
Points to settle before hotel or restaurant work is scoped.
Yes. Share the number of sites and outlets, their operating hours and the team responsible for each zone. The proposed scope can then name the specific areas and tasks.
Do not assume it does. The hood, exhaust duct, fan and grease trap are separate components or services. Ask for the parts included in the quote to be named.
Provide occupancy patterns, meal-service peaks, shutdown windows and access restrictions. PAC can review timing and confirm what is available in the proposal.
It should state the sites, outlets, included areas and assets, tasks, visit frequency, access arrangements, completion records and exclusions.
No. A commercial kitchen exhaust route and comfort-air ductwork have different locations and tasks. Describe the system so PAC can scope the relevant service.
Send the city, property type, room or outlet count, kitchen count, equipment lists if available, access windows, reported issues and prior service records.